What You Need to Know: Providing Telehealth and Remote Services During COVID-19

Providers are under immense pressure to maintain continuity in caring for their patients while promoting social distancing during the pandemic. Federal and private payers are encouraging providers to use telehealth and remote technologies for the provision of services to beneficiaries. Organizations interested in building telehealth and remote services programs must understand what services are covered, how to effectively use these technologies, and the keys and challenges to success that can help keep patients well and organizations financially solvent.