Resuming Clinical Operations: Infection Prevention and Other Critical Considerations


As states continue working toward how and when to safely relax coronavirus-related restrictions, medical groups, ambulatory surgery centers, and other providers that have ceased or greatly reduced their operations during the coronavirus pandemic are preparing to resume or expand them. But providers must do so with an understanding of how COVID-19 has impacted and will affect their clinical operations if they want to best ensure patient and staff safety as well as compliance with regulations and accreditation standards.

Resuming Clinical Operations: Infection Prevention and Other Critical Considerations

In this webinar, our experts will cover:

  • Infection prevention and control for the "new normal"
  • Safety considerations for patients and staff
  • Regulatory and accreditation survey areas of focus
  • Role of the governing board/leadership
  • Quality assurance and performance improvement (QAPI)

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Laurie Roderiques

Laurie Roderiques

Director of Nursing Services, Ambulatory Healthcare Strategies

Laurie Roderiques, RN, BSN, LNC, CAIP, CASC, is the director of nursing services for Ambulatory Healthcare Strategies, a national ASC consulting company. She works clinically in two ambulatory surgery centers, is a deemed-status surveyor for AAAHC, and sits on the education committee for the Ambulatory Surgery Center Association. Laurie has been in the surgery center industry for the last 22 years, with more than 18 years in a leadership and administrative role.

Phenelle Segal

Phenelle Segal

Infection Control Consulting Services (ICCS)

Phenelle Segal, RN, CIC, FAPIC, is founder of Infection Control Consulting Services (ICCS), a team of infection control and prevention consultants providing nationwide services to the healthcare sector. Phenelle has more than 30 years of infection control and prevention experience. She ensures that the ICCS consulting team assists facilities, organizations, associations, and other entities with developing, implementing, and maintaining evidence-based infection prevention and control programs as well as providing exceptional educational programs to meet client needs.

Hear from Our Clients

From the moment I was told about Chris Jann and contracted the Medicus team, they have been an integral part of starting and maintaining our pediatric office. I am eternally grateful for them and their professionalism. Shout out for the constant guidance needed in this ever-evolving digital world (all-encompassing it too, what type of computer/scanner/phone/email/back up — overwhelming). With governmental regulations, security concerns, and business management for a busy pediatric office, their help has consistently remained invaluable for management of our IT healthcare world. Very grateful.


Medicus not only resolves our ‘acute’ issues, but solves the underlying issues and works to develop processes and solutions that will keep our it operating efficiently each day. They have been quick to respond to our issues, and most of the time triages our issues as we would. We have a complicated system with multiple sites, windows/mac operating systems, dragon, cloud-based software/storage. We are comfortable that Medicus keeps us HIPAA compliant, too.