COVID-19 Telehealth – Billing and Coding Challenges


During the COVID-19 pandemic, telehealth offers medical practices the ability to continue caring for their patients, both those with and those without COVID-19.


Join our webinar to hear healthcare industry experts discuss:

  • Telehealth today and future trends
  • Governmental and commercial payers differing rules
  • Coding options for telehealth visits and remote services

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Karl Johnson

Karl Johnson

Senior Vice President of Partnerships, MTBC

Karl Johnson joined MTBC with the acquisition of MediGain (Millennium Practice Management Associates). As a Principal at Millennium, Karl was instrumental in its growth over nearly 20 years. He was an early pioneer in leveraging offshore resources. His early career consisted of operations, marketing and physician management for the US Navy, John Muir Medical Center, Tenet Healthcare and a Catholic health system. He holds a BS and MHA from Brigham Young University.

Suzanne Cassimore

Suzanne Cassimore

Coding Director, MTBC

Suzanne Cassimore is the Coding Director at MTBC. Suzanne has over 25 years of experience in coding, education, and compliance. She is certified by the American Academy of Professional Coders (AAPC) as a Certified Professional Coder (CPC) and Certified Professional Medical Auditor (CPMA). She previously at Memorial Sloan Kettering Cancer Center at three different locations in New York and New Jersey. She also has a bachelor’s degree from the University of Arizona.

Mitch Brie

Mitch Brie

Compliance and Sales Networking Specialist

Mitch has been a senior advisor to the healthcare industry for over two decades. He has consulted healthcare organizations of all sizes on issues relating to payment care, revenue models, and optimization of practice software. He is proficient in over a dozen EMR/PM systems. He has been a speaker at numerous conferences including Beckers, AAOE and regional MGMA conferences. In previous roles at WebMD and Greenway Medical Technologies Mitch worked with thousands of providers, helping them attest for multiple programs including MIPS/MACRA compliance and working towards the same services for Value Based Programs and all things compliance Mitchell is a principal with Healthcare Compliance Network and is a CHC.

Hear from Our Clients

From the moment I was told about Chris Jann and contracted the Medicus team, they have been an integral part of starting and maintaining our pediatric office. I am eternally grateful for them and their professionalism. Shout out for the constant guidance needed in this ever-evolving digital world (all-encompassing it too, what type of computer/scanner/phone/email/back up — overwhelming). With governmental regulations, security concerns, and business management for a busy pediatric office, their help has consistently remained invaluable for management of our IT healthcare world. Very grateful.


Medicus not only resolves our ‘acute’ issues, but solves the underlying issues and works to develop processes and solutions that will keep our it operating efficiently each day. They have been quick to respond to our issues, and most of the time triages our issues as we would. We have a complicated system with multiple sites, windows/mac operating systems, dragon, cloud-based software/storage. We are comfortable that Medicus keeps us HIPAA compliant, too.